Returns & Exchanges
At Best Vibrators, we want you to be completely satisfied with your fashion purchase; therefore, we offer a 30-day return policy for items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories cannot be returned once the seal is broken.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all original designer tags and labels are still securely attached.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.